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Send inquiry
We value your feedback and questions, and our team is dedicated to promptly responding and assisting you. To help us address your needs effectively, kindly provide a detailed description of your inquiry using the form below. Thank you for reaching out to us, and we look forward to assisting you!
Frequently Asked Questions
Hiru Apparel offers a hassle-free return/exchange policy within 30 days of purchase. Please ensure that the items are unworn, in their original condition, and accompanied by the receipt.
Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the courier’s portal.
Yes, Hiru Apparel provides international shipping to various countries. Shipping fees and delivery times may vary depending on the destination.
Hiru Apparel frequently offers discounts and promotions. Stay updated by subscribing to our newsletter or following our social media channels for the latest deals and offers.
Hiru Apparel offers a wide range of sizes, including XS, S, M, L, XL, and XXL. Each product page provides detailed size charts to help you find the perfect fit.
Yes, you can cancel your order within 24 hours of placing it. Contact our customer support team with your order details, and they will assist you accordingly.
Yes, Hiru Apparel has a physical store located in [insert location]. You are welcome to visit our store during business hours to try on our clothing items.
Hiru Apparel accepts various payment methods, including credit/debit cards, online banking, and cash on delivery (available in select areas). We prioritize secure and convenient payment options for our customers.
Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location, but we strive to deliver your order within 5-7 business days within Sri Lanka and 7-14 business days for international orders.
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- Are easy to find, so a visitor can quickly get in touch with us
- We are always present to help solve the visitors’ problems.
- Have a call-to-action to provide our valuable and honorable visitors with another action to take if they choose not to complete the form.
If we can be of any help, please do not hesitate to contact us.
Please let me know if you have further questions on this matter. If you experience any further problems, please feel free to contact us. Let me know if you need any further assistance
We should do our best to assist you in solving your any problem(s) like:Â
On produce of original receipt
- Replacement only within 7 daysÂ
- No tags should be removed
- Damaged or removing the tag will not be entertained
Email us at
WhatsApp: +94 713 924 842Â
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